Infor, a leading provider of business application software serving more than 70,000 customers, today announced delivery of Inforce Everywhere, bringing the power of the back office to the front office. Inforce Everywhere is built natively on Force.com, salesforce.com’s social enterprise platform for employee social apps. Incorporating Infor ERP data with Salesforce CRM, Inforce Everywhere provides users a 360-degree view of their customers to help drive more sales and achieve new highs in customer satisfaction.
“Infor was able to deliver Inforce Everywhere just a few months after formalizing our partnership with salesforce.com because of our innovative, lightweight ION middleware platform and the flexibility of Force.com,” said Duncan Angove, president, Products and Support, Infor. “Combining ERP data with the Salesforce CRM through ION enables us to deliver incremental value to customers, something we will continue to drive through our partnership with salesforce.com and the development of the future joint offerings, Inforce Ordering and Inforce Marketing.”
Inforce Everywhere provides ERP-managed customer information within the Salesforce CRM, delivering customer-facing personnel with rich and detailed customer information like shipments, invoices, receivables and returns. Inforce Everywhere keeps core CRM data like contacts, quotes, and orders in sync with data from ERP, enabling a more informed, responsive and effective enterprise. The integration of Salesforce CRM with ERP results in faster implementation, reduced cost, reduced risk, and increased return on investment.
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