NSA Professional Services
WHAT WE ARE ALL ABOUT
Found in 1984, NSA has been helping the distribution industry get the most out of their ERP and has continually exceeded client expectations by providing the best service and support in the industry. The “NSA touch” is our personal commitment to the success of our clients.
Are you trying to drastically improve efficiency, become known in your industry for innovation, or simply be more profitable? It’s easy for your goals to get pushed to the side when you’re constantly distracted by system inefficiencies or held back due to the limitations of your current ERP system. That’s where NSA comes in…
CLIENTS WE’VE HELPED
"Continuing to work with our Infor Channel Partner, NSA Computer Exchange Corp., was another large factor in our decision to upgrade because they have been a great business partner to Carolina Wholesale over the past ten years. They are extremely responsive to our needs and possess in-depth knowledge about their Infor product offerings."
Carolina Wholesale Group | Vice President & CFO
"They are our IT department basically. We have an internal IT department but when it comes to problems, they are on it immediately. They are a great company to work with. Everybody there has always been really helpful. In most cases, we have their cell phone numbers. Whenever we need something, we just call. It’s all of them. "
Coast Appliance Parts Co. | Vice President and CFO
"I found that [the NSA team] were all knowledgeable and responsive whenever I had any questions! Because of their commitment to our success, we decided to move ahead with our Extreme Upgrade and Server migration with NSA! I do not regret my decision. The project went smoothly, we met our target go-live date, came in under budget and I’m alive to tell the tale!
Thank you to the NSA team! I will continue to partner with NSA for all future projects on my journey to SX.e WebUI and the ultimate journey to CSD and would highly recommend others to do the same."
Gear Centre | General Manager
"The MITS/NSA relationship goes back 2.5 years now. I’ll tell you, one of the things we truly appreciate about working with the NSA team is the creativity of ideas that come to the table. NSA, has made us a better company by providing some ideas for new ways for us to do business. We’ve adopted some of this stuff. We find the NSA team to be creative in their thinking, open to ideas that we might have, and frankly, very fun to work with."
MITS | Senior Vice President of Business Development & Administration
"Reflecting upon our first year with NSA, the support from NSA’s services has more than accomplished our goal and gives us confidence to address opportunities in the future. NSA has trained our core users to be more effective in SX.e, has assisted in moving our servers to the AWS cloud, and has installed a business continuity & disaster recovery system, ransomware detection & restoration, and a business intelligence tool to help gather the data we need to make the best choices for the organization."
Turf Star / Western | Chief Finance and Strategy Officer
"We were embarking on a new business initiative and had some unique requirements and a hard deadline, so reached out to NSA for help. Both an on-time and under budget project with NSA for another successful launch. If you’re looking for a partner for any Infor related project, NSA should be top of mind."
Atlantic Mobility Products, Ltd. | Director of Information Technology Regional Storage and Logistics
"Their consultants have a deep understanding and knowledge of SX.e (quirks and all) which was evident from Day 1, and that knowledge combined with their systematic process of taking a deep dive into our current processes & procedures resulted in a long list of recommendations which we are now beginning to implement. I would not hesitate to use them again on any SX.e project!"
Mark C. Lammert
Crescent Parts & Equipment Co., Inc. | CFO
"We found the NSA consultants to be professional and knowledgeable about our current version of SX.e and the upgrade version under consideration. The associates being interviewed felt completely at ease during the review process and commented that the consultants really understood their challenges. NSA provided a comprehensive document with an Executive Summary and detailed review of pain points and recommendations for each department."
Nestor Sales LLC | Chief Technology Officer
"Kathy’s session on using Excel for ad hoc reporting in SX.e was a standout during the TUG Connects 2018 Conference. She gave an excellent crash course on querying the SX.e database and then specifics on how to use Microsoft Excel to quickly and efficiently perform these queries. Upon returning home, I immediately sat my team down and they fell in love with it, much preferring it over a more complex tool like Brio or Access."
Mingledorff’s, Inc. | IT Manager Business Systems
"There are many times we need quick access to SX.e data, whether for management reports or audits. Having the ability to create quick reports with Excel, a tool we already use, has been very helpful. NSA was able to tailor the training to our schedule and company requirements."
Turner Supply Company | Chief Financial Officer
"At Irr Supply Centers, Inc. we recently virtualized a part of our data-center. NSA recommended a Datto Backup Appliance which takes hourly snapshots of our VMware environment. Datto also supports agent based backups to servers outside of the VMware footprint.
Give yourself peace of mind and make the investment in Datto. NSA provides excellent technical support and training for the Datto product."
Irr Supply Centers, Inc. | IT Integrator
"We would like to thank you all for your professional "can-do" attitude to our recent technology recovery and hardware upgrades at RotoPrecision.
The hardware upgrade/replacement project was completed ahead of planned schedule with professional and the personal care and relationship that is hard to find in the technology support and service industry today."
"There aren’t enough words to express our thanks for the support your organization has provided. This was a very difficult time for us as a small business, and we depend on relationships we establish with organizations such as Nsacom. One of the owners, Sally Mulder, had received your name from an individual at Infor. Every time we have reached out to you, you have been very responsive and helpful.
Rob's work and communication with Mike over the last few days to get this situation resolved was outstanding. As I understand we are down to the final short stretch now! We have been blessed by your efforts this week, Thank you!!"
Bursma Distributing, Controller
NSA PROFESSIONAL SERVICES WEBINAR SERIES
As an Alliance Partner, NSA can consult, advise and integrate our services with Infor direct customers as well as other Alliance Partners. Together we will strategize to ensure that Infor products and services are providing as much value to customers as possible.
Being accepted as Alliance Partner means that Infor recognized NSA as a leader in the industry; they trust our team, our experience and capabilities and that is a huge honor for us! We look forward to working alongside Infor and other Alliance Partners and continuing to do what we do best – provide solutions to businesses in need.