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PROACTIVE IT SUPPORT AND BUSINESS CONTINUITY

Waiting until your IT systems break is not the best way to manage your technology. You can’t budget for expenses in a reactive support environment, and downtime is inevitable! Instead, work with us and receive Enhanced Customer Support solutions designed to deliver proactive IT support, hosting, and business continuity.

Enhanced Customer Support from NSA Includes:

  • Proactive IT Support
  • Hosted Environment
  • Data Backup and Business Continuity

BENEFITS OF PROACTIVE IT SUPPORT

Proactive IT support is delivered to your business for a flat, monthly fee. You’ll know exactly how much you’re paying for your support services each month, helping you budget for expenses while reducing technology problems that decrease productivity. Proactive IT Support benefits include:

  • IT issues are detected and resolved before it becomes critical or catastrophic
  • Maintenance, patches, and updates of systems and applications take place during off-hours to minimize disruption
  • 24/7/365 rapid detection and response for your critical applications, networks, or servers
  • Reduced need for on-site service and support by 50% or more

BENEFITS OF HOSTING

Bring your business into the cloud for increased security, customized solutions meeting the exact needs of your organization, and better support services. When you host your business applications in the cloud, you won’t have to worry about the physical infrastructure or maintenance anymore. You can leave that to us!

  • Reduced infrastructure costs
  • Infrastructure completely managed and maintained for you
  • Scalable solution – if you need more storage, you can easily add on
  • Reduced downtime – if your hosted server goes down it will automatically transfer to and run off of another server
  • Remote access – work anywhere on any device with an internet connection Increased security and business continuity

BENEFITS OF DATA BACKUP AND BUSINESS CONTINUITY

Ensuring a comprehensive image-level backup for all of your devices, including desktops, virtual machines, and physical servers with the ability to instantly recover data when needed is challenging. Our data backup and business continuity solution solves that problem for you – whether you operate on-site, in the cloud, or have a hybrid environment.

  • Data is automatically backed up locally and in the cloud
  • Rapid recovery of your data when faced with equipment failure or disaster
  • Eliminate the need for tape backup systems and manual processes for SQL, Exchange, etc.
  • Meet regulatory and compliance requirements for stored data

We’ve been a customer for more than 20 years. From the very beginning NSA has understood our needs and requirements. As our business changed and grew the products grew with us. They are a great partner who always have the right tools and technology to meet our ever changing environment.”

– Kirk Coburn, President – Coast Appliance Parts

More Information

Fill Out the Form Below to Learn More About How Our Enhanced Customer Support can help your business.











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