Ransomware: Is your data at risk?

NSA’s service for total data protection solutions for distribution businesses, announced enterprise-class ransomware protection for enterprise and small to mid-sized businesses, is now available. Built into NSA’s suite of services offerings, NSA’s ransomware protection and recovery automatically detects and identifies attacks, notifying administrators to immediately rollback to healthy data. The solution shortens downtime, saves money and reduces the impact to businesses, giving companies an effective and reliable alternative to paying hackers’ ransoms.

Recent research revealed that ransomware is fast becoming a ubiquitous security threat, with nearly 40% of all businesses experiencing an attack in the past year.

IT service providers report that 91% of those surveyed have seen clients victimized by ransomware. As malware advances in sophistication, the ability to rapidly identify an attack and quickly recover means a business is back up and running in minutes as opposed to days. NSA leverages our vendors’ expertise in applying its customers’ successes in rolling data back to pre-malware snapshots and developed a new arsenal against malicious encryption, which is now incorporated into NSA’s file Sync & Share offering, as well as ransomware detection within its flagship SIRIS appliances. Product enhancements support the company’s commitment to ensure business data is secure and accessible, no matter where it lives.

Ransomware is a major concern to our distribution customers. While most are deploying robust anti-virus technologies and some are also educating their teams to look out for suspicious emails, the sheer scale and pace of the phenomenon leaves most of our distribution market vulnerable. We have found that the rollback approach is the only way that NSA clients can truly effectively recover data and restore to pre-ransomware status.

With NSA’s new ransomware technology, we now offer peace of mind through a service where we can accurately detect an attack before the hackers demand any money.

With NSA’s new ransomware detection feature, available on our SIRIS appliance devices, you can easily identify a ransomware attack and roll systems back to a point in time before the attack hit. Ransomware, like most illicit software, leaves an identifiable footprint as it takes over a server, PC or laptop. NSA’s devices, combined with simultaneous cloud image replication, provides optimal protection. Recovery is then simply a matter of restoring from a previous backup.

A recent survey found that a staggering 35% of businesses encountered ransomware in the cloud, leaving cloudbased file-sync-and-share systems just as vulnerable as local systems. With the automatic ransomware detection and recovery throughout the NSA SIRIS products, we’re giving data control back to customers and empowering them to save the day – the way it should be.


Contact NSA today because ensuring your company’s defense against ransomware can’t wait!


Cloud Storage Trends for 2017

With the new year comes advances and trends in technology. In this day and age, cloud storage is a must for any business to ensure their data is secure and easily accessible. We’ve gathered the three trends on our radar for cloud storage this year:


Increased Security

With the need for big business and enterprises to utilize cloud infrastructure, security will remain at the forefront of importance. Expect to see security options take precedence within cloud infrastructure.


Ease of Transition

One of the biggest reasons businesses hold back from making the move to cloud infrastructure is fear of difficulty and loss of data. In 2017, business owners can expect migration tools to make the cloud storage transition easy, seamless, and secure.


Public Cloud Adoption

As the rate of cloud storage adoption increases, so does the need to utilize the open cloud. Enterprises are finding storage on their private clouds to be limiting and expensive. Expect to see these businesses embrace the open cloud and make extensive use of cloud storage for long-term data retention. It will not only be safe and accessible, but will allow for significant cost savings.


Questions about cloud storage? NSA is here to help. Feel free to contact us.



common disasters

5 Common Disasters You’re Not Even Thinking About

Data loss is nothing new for businesses. From the loss of individual files to small errors at work that result in misplaced or deleted applications and data to large-scale incidents, data loss happens. How a company protects itself from such a loss is what will set it apart from the rest, the ones who never really recover. A business loses more than data when disaster strikes. It loses consumer confidence, revenue, profitable time, employee resources and actual cash. Businesses without data backup and recovery solutions in their business continuity plans rarely recover, and some do not plan for the less obvious disasters. Consider the 5 common disasters you aren’t even thinking about that could happen to your company.

  1. Lost device

We are a mobile culture, and that means employees and essential personnel travel with their offices in their hands. Remote access permits users to work from home, on the train, on the plane, at a lunch meeting, and overseas, but mobility comes with an increased risk for lost, damaged or stolen devices. Not to mention that malicious Wi-Fi- connections that can completely cripple a device. A company that permits remote access must have a plan for security and recovery as well – preferably one that includes a remote wipe option to remove data from a missing mobile device.

2. Ransomware

Ransomware is the act of a criminal hacking your system, holding the data hostage, and demanding a ransom to get the data back. Many times, the ransom is much more than a company can afford to pay, which means the data remains locked up, the criminal sells it to someone else, or the company loses it completely.



3. Ex-Employee Retaliation

Disgruntled employees can do a number on a company. The threat is that very few people know the ins and outs of a company as well as an employee does, which puts the businesses at an increased risk when an employee leaves angry. Malicious intent caused by an ex-employee is a real threat to companies, and one that many do not consider when creating disaster recovery plans.

4. DDoS Attacks

A DDoS, or Distributed Denial of Service, is a malicious attack that floods the site with traffic, which denies legitimate traffic access to the site. A DDoS employs multiple devices from all over the world to attack the site, which makes deflection and resolution difficult because no single attack point exists. The three types of DDoS attacks include volume-based attacks, protocol attacks, and application layer attacks. A volume-based attack involves UDP flood and ICMP floods to overwhelm the attacked site’s bandwidth. A protocol attack uses SYN floods, “Ping of Death,” and Smurf to infiltrate the servers, firewalls, and load balancers. Application layer attacks zero-in on the vulnerabilities within Apache, OpenBSD, or Windows to crash the server.

5. Terrorism

Yes, terrorism. You may think terrorism attacks hone in on large-scale businesses, million-dollar operations and the government, but SMB operations are targets as well. Nearly 7% of data loss is due to terrorism every year. Terrorism does not have to be an international threat; many hacks come from sovereign citizens and domestic groups.

Prepare and Recover

Talk with NSA Computer Exchange about your data back up and recovery solutions. If you don’t know for sure if you could get your system back up and running within a few minutes of any of the above disasters – you need a better solution. And we have one for you!




cloud computing private cloud hybrid cloud public cloud

Public, Private, and Hybrid Cloud Computing

An increasing number of businesses are moving to cloud services for their company.  With so much talk about the cloud today, the possibilities can be overwhelming and confusing. The three main types of cloud computing consist of: private cloud, public cloud and hybrid cloud. Depending on your business you’ll want to investigate each type of these cloud services to understand which one is the right choice for your company. Below we discuss in more detail the differences between public, private and hybrid cloud computing:

The Public Cloud

The public cloud offers the most in terms of shared resources and efficiency.  The services of the public cloud are provided over the Internet, off-site.  The downside to this service is that they face more security and reliability issues than private clouds. The public cloud works well for companies that are involved in collaboration projects, and for those who are not looking to make a large capital investment.  Instead, you get a predictable and low cost of ownership through your provider, which becomes an operating expenditure instead of a capital expenditure. Your off-site provider handles all of the management for you, so you will not be burdened with that task.  However, you must be able to be OK with giving up that control.

The Private Cloud

Aptly named, the private cloud has its infrastructure and services maintained on a private network. Private clouds offer the highest level of control and security, but there is more cost involved than the public cloud.  The business has to buy and maintain all the infrastructure and software, which increases the required investment. The private cloud is ideal for companies that deal in data and applications or an industry that must follow stringent data privacy and security issues. Your business must also be big enough to be able to handle running a cloud data center on its own in an efficient way.

The Hybrid Cloud

The hybrid cloud is increasing in popularity. It allows access to both private and public cloud services for greater scalability and flexibility, with reduced resource overcapacity.  The hybrid cloud lets you keep each part of your business in the most efficient environment. There is the drawback of having to keep track of several security platforms and be sure that all aspects of your company are able to communicate with one another. The hybrid cloud is perfect for a company that is designed for vertical markets. The public cloud can be used to communicate with clients, while the private cloud can keep their sensitive data secure.

The hybrid cloud is also the way to go when you’re thinking about data backup and business continuity. You want to backup your data both locally and in the cloud, and ensure you have a way to access all of your data and files in the event your computers fail or your office is inaccessible.

If you have any questions about which cloud service is the best choice for your business, contact us today! Our friendly and knowledgeable staff will get to know your business needs so we can develop the ideal solution for your organization.

data backup vs. business continuity

Data Backup VS. Business Continuity

SMBs in general don’t have the same IT budgets and staffs as larger enterprises. Yet just like larger organizations they need to protect their data—and make sure they can get back to business rapidly after a disaster or other event that compromises their data and systems.

In this white paper, we’ll discuss what’s at stake when it comes to not just protecting, but also managing, your data (hint: your business). We’ll explain why it’s important to think in terms of business continuity rather than simply data backup. And we’ll look at how to calculate the all-important Recovery Time Objective (RTO) and Recovery Point Objective (RPO) so that you can get what you need from your business continuity vendor.


Downtime is real, and it’s costly. Across all businesses, it’s a staggering $163,674 per hour, according to research by the Aberdeen Group.1  Of course, the exact cost depended on company size: small companies lose approximately $8,581 per hour; medium companies $215,638 per hour; and large enterprises a whopping $686,250 for every hour of downtime.

The numbers speak for themselves: you need to plan for downtime.

What causes downtime? As it turns out, businesses should be more concerned with their own employees than of natural disasters. Although hurricanes, tornadoes, and the like do their fair share of damage, research shows that natural disasters account for just 10 percent of downtime.2  The leading culprits? Network outages (50 per- cent) and human error (45 percent).3   

So what’s even more frightening than a hurricane? When you look at cause of downtime by data volume alone, the No. 1 culprit is human error, at 58 percent.

So if you’ve been putting protecting your data off because you consider yourself in a safe zone, you need to understand that it’s far more likely that a server will malfunction, or that someone will hit the delete key on an important document than anything Mother Nature could throw at you. No business any- where can afford to be complacent.

What’s at Stake?

Two-and-a-half quintillion bytes of data are generated daily. And 90 percent of the total data in existence was created within the last two years.5 A not-insignificant portion of this has been generated—and is stored—by small businesses. Consider all the servers, desktops, and laptops that the typical small business must man- age. It all adds up to a lot of data to protect.

Yet nearly 75 percent of SMBs possess no disaster recovery plan, and only 25 percent are “extremely confident” that they can restore data in the case of an event that destroys their data.6 And 50 percent of SMBs back up less than 60 percent of their data. The remaining 40 percent? No protection for it whatsoever.7

So what happens when disaster strikes? Businesses must scramble. And the clock is ticking while they attempt to retrieve important data. According to IDC, it takes, on average, seven hours to resume normal operations after a data loss incident, with 18 percent of IT managers saying that it takes 11 to 24 hours, or even longer.9

The Aberdeen Group came up with comparable numbers when it compared best- in-class companies with average and “laggards” in the matter of data backups.

Multiply even the average amount of time it takes to recover from a downtime event (5.18 hours) times the average cost of downtime, and you’ve got a whopping bill to pay by any standard

How much does this cost? Plenty. Thirty-five percent of SMBs lost as much as:

  • $500,000 over the past three years due to downtime.
  • Five percent lost up to $1 million.
  • And 3 percent lost more than $1 million.

Small wonder that 40 percent of all businesses close their doors permanently after a disaster, according to the Federal Emergency Management Agency (FEMA). Similar statistics from the U.S. Small Business Administration (SBA) indicate that more than 90 percent of businesses fail within two years after being struck by a disaster.

What are SMBs doing to protect themselves? Sixty-one percent still ship tapes off to a storage facility or another office—a surprising number, considering that this is a technology that is more than four decades old, and the processes for saving data to tape, removing it to a remote location, and retrieving it in case recovery is needed are extremely cumbersome. Thirteen percent don’t do anything at all. But, interestingly enough, 19 percent are already using some sort of cloud-based data backup.10  

Data backup versus business continuity: what’s the difference?

Although overlapping, these terms represent uniquely different mindsets when it comes to data protection. Data backup answers the questions: is my data safe? Can I get it back in case of a failure? Business continuity, on the other hand, involves thinking about the business at a higher level, and asks: how quickly can I get my business operating again in case of system failure?

Thinking about data backup is a good first step. But in case of failure, you have to get that data back and restore it quickly enough so your business doesn’t suffer. For example, if your server dies—and remember, hardware failure is the No. 1 cause of lost data—you wouldn’t be able to quickly get back to work if you only had file-level backup. For you to start working again, your server would need to be replaced, all software re-installed, data re-installed and then the whole system would need to be configured with your settings and preferences. This process could take hours or even days—and in the meantime, your users can’t get their jobs done.

If you’ve planned for business continuity, however, you’ve thought of all these things. You’ve thought in terms of Recovery Time Objective (RTO), and Recovery Point Objective (RPO).

  • RTO (Recovery Time Objective): The duration of time within which a business must be restored after a disaster or disruption to avoid unacceptable consequences associated with a break in business continuity.
  • RPO (Recovery Point Objective): The maximum tolerable period of time in which data might be lost due to a disaster.

By calculating your desired RTO, you have determined the maximum time that you can be without your data before your business gets into serious trouble. Alternatively, by specifying the RPO, you know how often you need to perform backups, because you know how much data you can afford to lose without damaging your business. You may have an RTO of a day, and an RPO of an hour. Or your RTO might be measured in hours and your RPO in minutes. It’s all up to you and what your business requires. But calculating these numbers will help you understand what type of data backup solution you need.

Once you determine your RPO and RTO, it’s time to calculate how much downtime and lost data will actually cost you.

Answer the following questions:

  1. How many employees would be affected if critical data were unavailable?
  2. What is the average wage of the affected employee (per hour)?
  3. What is the per-hour overhead cost of the affected employees?
  4. How much revenue would be lost per hour as a result of the unavailability of data?

Simply add up the average per-hour wage, the per-hour overhead, and the per-hour revenue numbers and you have how much a data loss will cost you.

Given that funding and budget constraints can be the top challenge (43 percent) for a business to implement a business continuity solution, calculating your RTO will give you the financial validation needed to justify its purchase and maintenance.11

Calculating the real costs associated with data loss gives SMBs a better under- standing of the risks relating to business failure. And thinking about your business in these terms puts your backup solution into perspective. The it-won’t-happen-to- me mindset simply doesn’t fly.

What To Look for in a Business Continuity Vendor

When comparing vendors for a backup solution, SMBs say that reliability (33 percent) and price (29 percent) top the list of factors that drive their choices. But they should consider other factors as well.

  • Superior RTO and RPO—Think in terms of business continuity rather than simply backup, and calculate how much downtime your business can endure and still survive (RTO) as well as how much data you can afford to lose (RFO). Choose a vendor that can guarantee top RTOs and RPOs.
  • Hybrid cloud backup—As discussed above, taking a hybrid approach fixes the vulnerabilities that a cloud-only or local-only possess.
  • Image-based backup—Make sure that the backup solution takes images of all your data and systems, and doesn’t simply copy the files alone.
  • Instant local and off-site virtualization.
  • Screenshot backup verification. What good is a backup if it’s not working? Demand proof.
  • Images saved as VMDK for faster recovery times


Making sure your business can continue operating in case of a disaster is just as essential to SMBs as it is to the largest enterprises. For that reason, business continuity using data backup is an essential solution that SMBs should deploy.

Data backup solutions come in all different flavors. Cloud-based solutions are increasingly popular, but they provide only a partial answer. On-site solutions also have their weaknesses.

The answer is a hybrid cloud. It provides the best of all worlds: you can recover data swiftly from a local device for the most common causes of data loss, but you have all your data safely stored in the cloud for more extreme events in which the local device is destroyed or unavailable.



This article is provided by Datto – NSA Computer Exchange’s partner for data backup and business continuity solutions. Contact NSA today if you would like to get started with a data backup and business continuity solution for your organization.





  1. “Downtime and Data Loss: How Much Can You Afford?” Aberdeen Group, 2013.
  2. “Enterprise Data and the Cost of Downtime,” Independent Oracle User Group, July 2012.
  1. “Enterprise Data and the Cost of Downtime,” Independent Oracle User Group, July 2013.
  2. “Enterprise Data and the Cost of Downtime,” Independent Oracle User Group, July 2012.
  3. “Small Business? Look to Big Data,” Curt Finch, The International Community for Project Managers, Jan. 2014.
  4. Symantec 2012 SMB Disaster Preparedness Survey, 2012.
  5. Symantec 2011 SMB Disaster Preparedness Survey, 2011.
  6. “Enterprise Data and the Cost of Downtime,” Independent Oracle User Group, July 2012.
  7. “Wanted: Better Backup,” IDG Research Services, May 2012
  8. “IT Trends: Disaster Recovery,” InformationWeek, July 2013.
business continuity plans

4 Ways Business Continuity Plans Improve Profitability

You probably already know a business continuity plan helps you stay in business after data loss or disaster – but did you also know it can improve your profitability?

  1. Lower Your Insurance Premiums

An effective business continuity plan can help to negotiate lower commercial insurance premiums, commensurate with improved risk practices.

  • Include your attorney, accountant, MSP and other professional service providers in the process of developing your business continuity plan
  • Share your business continuity plan with your insurance company. Ask for their input as to how you may improve upon the plan.
  1. Leverage Process Engineering

An effective business continuity plan requires you to do process engineering on your business to better understand how everything works.

  • You must deconstruct your processes, step by step, to understand the underlying risks.
  • This process will inevitably reveal opportunities for cost savings and greater efficiencies!

Having a better understanding of your IT efficiencies means lower labor costs and improved time management. You’ll spend more time with your clients and less time managing IT.

A trusted managed service or data backup and disaster recovery provider like NSA Computer Exchange can help you through the exercise.

  • They know what to look for
  • They understand the risks to your business
  • They can explain the benefits of a complete, seamless BCDR solution like Datto. (NSA Computer Exchange partners with Datto to deliver their best-in-class BCDR solution.)
  1. Systems Enable your Business to Scale and Grow

Even the most skilled pilots need checklists.

Put your business processes on “auto-pilot”: develop systems and processes, “checklists”, for consistent, reproducible results. Systems like these reduce risks for your business and enable business growth.

Automated backups is one of the most important systems your business should put in place. Set it up once and watch it work!

  • Create a backup schedule
  • Verify the backups are working properly
  • Concentrate on growing your business while having confidence your data is protected
  1. Become a More Competitive Supplier

A prepared business is more competitive for winning contract awards and growing revenues. Leverage your business continuity planning to increase your revenue. Enterprises will consider business continuity measures vendors make prior to choosing a vendor. If working with government agencies, they will ask businesses to self-certify that they are prepared for disasters.

By protecting your business with business continuity and data backup planning, you also protect your customers. With NSA Computer Exchange and Datto, you can recover from data loss in a few minutes – that translates to dependability to your customers.

Onsite, or in the cloud, your data and their data is always safe.

Disaster recovery planning is such a critical component of planning for your business. Often times its not something we like to think about and we hope we never have to use it, but for most of us a disaster or some sort of data loss could be lurking just around the corner.

If you want to find out more about NSA Computer Exchange business continuity and data backup options, contact us today.

backup and disaster recovery for business continuity

8 Questions to Ask Your Backup and Disaster Recovery Provider

No one likes to pay for insurance – until you need to file a claim and you realize just how lucky you are to have that insurance in place.  Backup and disaster recovery is a form of insurance for your business that ensures you will be able to recover in the event you lose your critical business data. Data loss is common – and can be caused by simply dropping a laptop, spilling a cup of coffee, or human error. Major natural disasters like storm systems, flooding, or lightening striking your building to cause data loss is far less common, but catastrophic if you are victim to these situations.  Having an effective BDR solution is the key to ensuring your business can continue after data loss. Here are 8 questions to ask your backup and disaster recovery provider to make sure you have the right solution:


1.What kind of security do you have in place to protect my data?

When you choose a backup and disaster recovery provider you are trusting them to manage and protect your critical business data. Find out what security measures they’ll take to keep your data safe daily – including firewalls, anti-virus, and response to threats.


2. Do you have your own data center?

A cloud provider offering data backup and disaster recovery should take the security of the physical building housing the data center seriously. Does the provider have their own data center or are they renting space in another data center? What security measures are in place if there are hardware or electrical failures? Is the data backed up both locally and in the cloud?


3. What percentage of uptime can I expect?

When looking for a new BDR provider, ask what percentage of uptime and downtime their clients are experiencing.


4. What is the data transfer rate?

For companies with large amounts of data, you need a provider with faster data transfer rates and the capabilities to handle the data.


5. What is included in the price?

Most cloud-based data backup and disaster recovery providers have a subscription pricing model with clients paying a monthly or annual fee for services. Make sure you compare what services are included in the price from one provider to the next to choose the provider offering the most value for the money and providing all of the services your business requires.


6. What backup options do you offer?

To ensure business continuity after some sort of disaster – electrical or hardware failures, natural disasters, or flooding for example – you need to make sure your BDR provider has both on-site and cloud-based backup options. If something happens to the data physically stored in the data center, you can access it from the cloud-based storage and operate business-as-usual within moments of data loss.


7. How fast can I recover my data?

Not all backup and disaster recovery solutions are created equally – especially when it comes to the speed in which you can access your data back up after data loss. Some providers can get you back up and running within a few hours… some need a few days… and some need weeks. How long can your business generate revenue without access to your data? The speed in which a provider can recover your data matters to your bottom line.


8. Do you backup the metadata, not just the files?

Don’t choose a BDR solution that only saves your data, as it will just put it all into an unorganized mess that makes it nearly impossible to find that “one piece of data” you need if you have to retrieve anything from your back up copies. What you want is a solution that also saves the metadata so you can restore data to its original state with minimal headaches. It’s basically like a rewind solution – you can rewind your network and computers right back to the way they were before the data loss event occurred.


Don’t wait until you lose data to find out if your backup and disaster recovery solution will work. Cloud-based BDR solutions enhance the ability to recover after data loss, whether it’s caused by a major disaster or a spilled cup of coffee in your keyboard.  Having a comprehensive data backup and disaster recovery solution in place is an insurance policy that ensures your business will still be in business after data loss.


NSA provides complete data backup and recovery solutions designed to protect you against data loss. Contact us today to learn more about our BDR solutions.


ransomware computer locked up

Why Ransomware is Blowing Your Budget

Ransomware is changing quicker than the authorities can keep up, and if you don’t have a plan of attack, you might be the next victim – if you aren’t already. Ransomware is on the rise, and the costs to combat it continues to squeeze the life out of your company. Ransomware is blowing your company’s budget, and there are reasons why your current IT strategy won’t protect you.

Ransomware in the News

Ransomware is a type of malicious software that does exactly as the name suggests – demand a ransom for access. Many people associate ransomware with their computer systems, but recently, Geek.com reported that criminals are hacking smart TVs and smartphones. Once the thieves are in, they lock up the screen and demand payment for access.


Plain and simple – ransomware is extortion. The real question is how much are you willing to pay criminals to access your files? For large businesses, small to medium-sized companies, and distribution warehouses, paying to access the data is critical because it is the lifeblood of the company. According to a CNBC report, ransomware cost users at least $200 million between January and March 2016. The bigger your company is, the bigger the payday for criminals.

What You Need to Know About Ransomware

There are a few things you need to understand about ransomware to protect yourself from the threat. Ransomware first made its disastrous debut in 2013, with the Cryptolocker threat. Cryptolocker was a threat that hid in phishing emails. Once the user clicked a link or opened an attachment, the virus would download onto the computer.


Similar threats make their way into personal and business computers that same way – phishing emails. Shady websites are also dangerous culprits, especially if a user tries to download a game, app, or file from the site. It is best to stick to app stores and play stores, to prevent that kind of attack.


Now that you see how easy it is for users to invite ransomware attacks in, you need to take steps to combat it. Your company could be one phishy email away from a devastating and expensive data hijacking.

Combating Ransomware

Companies and individual can take steps to resist ransomware, but they cannot combat the threat alone. And what happens if your company does face extortion, what steps should you take? If you don’t have the proper tools and know-how to prevent and address ransomware, you will continue to bleed your company’s IT budget on unnecessary services that are ineffective and ill designed to address ransomware. Not to mention the money you will likely fork over to either gain access to the data, replace the systems, or replace the data.


NSA has a thorough plan of attack to monitor for ransomware, to train employees to avoid dangerous security threats, and to protect your company’s data. NSA’s solutions work with your existing IT solution to expand your security, not replace it entirely. NSA specializes in proactive solutions and methodological action to save your company money and time. NSA professionals complete a needs assessment and provide you with budget-friendly solutions that are efficient and compliant to protect your company – contact us today for more information.

data backup and disaster recovery

Benefits of Backup and Disaster Recovery as a Service

Small and medium-sized businesses don’t have the generous budgets and IT blankets that the big corporations enjoy, but that doesn’t mean they can’t experience similar protection and support. Every company needs a backup system and disaster recovery plan, and companies like yours can benefit from affordable, and customizable, cloud-based services. Explore the many benefits of backup and disaster recovery services.


It Aligns with Your Budget

Cloud-based backup and disaster recovery services complement your company’s budget. As stated before, even if your company doesn’t have a vast IT budget – it doesn’t need one. Cloud-based services are ideal because your company doesn’t need to pay for pricey infrastructure upgrades, it doesn’t have to hire a salaried support team, and backup and disaster recovery services can be tailored to fit your company’s needs and monetary allowances.

All Data is Encrypted and Stored Off Site

Data backup services are different than storing your company’s valuable and critical data onsite, on disks, and stored in a safe. Not only is going through that process outdated, it is unsecure. When backup services create a functional and comprehensive data backup service for your company, the provider ensures the data is encrypted before it is stored. This prevents unscrupulous thieves from accessing the data.

Industry-Compliant Protection

Speaking of thieves. If your company works with sensitive data that your industry, the government, or other institutions require you to keep safe and protect to prevent identity theft and security intrusions, data backup services provide your company with the necessary protection under the law. With monitored and security services, you don’t have to worry about frequent updates and regulation changes. The backup and disaster recovery service provider does so for you. You do, however, have to find the right company with a record of ironclad security, and experience in your industry.


You Control the Backup Schedule

As the business owner, you know what type of data needs to be collected, which meta data can be stored, and what your company absolutely needs to recover in the event of a disaster. You work with your service provider to create restore points, a restoration schedule, and details about the type of data to be restored for future recovery.


Completes a Disaster Recovery Plan

Every company needs a disaster recovery plan, regardless of the type of business it does. A disaster recovery plan is a crucial plan that allows your company to continue operations if it experiences a sudden loss or disaster. A disaster can be anything from a power outage to intrusions and hurricanes. If your computers crashed at this moment, how would your company recover, and whom would it call to recover your data so you can keep the doors open?


This list is just a taste of the many benefits of data backup and disaster recovery services offered by NSA. We want to be the company you call when your data and productivity are on the line. We work with you and your existing IT systems to create an affordable and thorough backup and disaster recovery plan. Contact us to find out more about the benefits of NSA’s services and expertise.

24/7 monitoring

Reduce Risks with 24/7 Monitoring

Have you taken a good look at your budget this year? If your company is like many companies in the US, your budget is smaller than it was last year, but that doesn’t mean the needs and demands have changed. IT departments are expected to do more work with dwindling budgets. Companies need more affordable, reliable and efficient 24/7 monitoring solutions that don’t disrupt daily operations or cause significant downtime. They need an affordable way to combat risk.

Small and medium-sized businesses are particularly vulnerable to risk. They don’t have dedicated IT teams and office personnel to handle large-scale IT issues and daily tasks. To reduce risk, while balancing limited budgets and fewer resources, companies are turning to remote services and monitoring to do the heavy lifting.

Risks Companies Face

To understand the need, it’s important to understand the list of risks that loom over business every moment of the day…and after hours, too.

  • Disgruntled employees
  • Employee error and carelessness
  • Outside hacks
  • Employees on personal devices outside of the office
  • BYOD policies in the office
  • Malware
  • Ineffective security measures
  • Devices that aren’t patched or cannot be patched
  • Changing technology
  • Computer system malfunctions

The list goes on and is always changing. Threats to infrastructure and data change all the time, and in a time when budgets fail accommodate. The best and most affordable defense is 24/7 monitoring.

4 Benefits of 24/7 Monitoring

The benefits of adding 24/7 monitoring include:

  1. Proactive security monitoring

The biggest benefit of 24/7 remote monitoring is proactivity. When businesses take a proactive approach to system monitoring, security and malfunction, the potential for risk lessens.

A 24/7 monitoring company considers your need, completes an overview of your current system, and provides a solution for proactive system management to identify and address each potential risk. Proactive monitoring brings a fresh perspective to the company’s IT system, and provides valuable insight and expertise that many companies feel that cannot afford.

  1. Swift reaction to problems

Remote 24/7 monitoring allows the business to focus on the business. Instead of tasking one or two people within the business to monitor the IT system, they can get back to their jobs while a team of professionals are on the lookout. This allows both sides to get to work. When a problem does arise, the remote monitoring company acts quickly to stop the issue in its tracks.

Swift reaction to threats and malfunctions reduces downtime and business disruptions. Companies cannot afford not to work during the day, and they certainly cannot afford to clean up lingering IT issues. Threats never fester when 24/7 monitoring is in place.

  1. Assess risk and potential for loss

When choosing a 24/7 monitoring solution, don’t pick the first one you call. There is a process that must be followed to receive the maximum benefits of 24/7 system monitoring. A remote monitoring provider must evaluate your system and assess your potential for risk and loss. Any company that does not take that step is not a company businesses need on their side.

It is important to asses for risk and potential loss so the company knows what to expect and how to handle it. The reports and analytical data assist companies in establishing effective security policies and effective use-standards. Assessments provide companies with critical insight into their overall operations.

  1. Monitoring when the doors close

Finally, the company can shut its doors every night and not have to worry about threats waiting for them in the morning. Remote 24/7 monitoring is always working, even when your company is not. This prevents problems, identifies security threats, reacts to interruptions, and takes control of the situation.

Companies cannot afford not to be vigilant and proactive when dealing with their IT systems. IT systems are the veins that keep your business alive, safe, and connected. Doesn’t it deserve lifesaving attention that won’t drain the company’s resource? Find out today how 24/7 monitoring with NSA can save your company’s life, contact us for more info.