Big Value in ERP Experts That Always Have Your Back

By May 31, 2017 June 3rd, 2019 Blog

Are you planning on changing ERP Systems? The team at NSA is here to help your business make a seamless transition. Over the years, we’ve had success assisting many clients in both updating and changing ERP systems, but don’t just take our word for it. Here’s what Vice President and CFO of Coast Appliance Parts Co., Kirk Coburn, had to say about his experience working with our team at NSA:

“We have 14 total locations from San Diego to Fresno with 2 distribution centers. We are a wholesale OEM parts distributor for the appliance industry. We’ve got brick and mortar in all the major markets in southern and central California. We are a full line OEM parts distributor for Whirlpool, Frigidaire, General Electric, Electrolux, Thermador, Maytag, Bosch, the list goes on for the manufacturers we supply for. There are always plans for growth. Bottom line.

We’ve been with SX.enterprise Trend since 1990 and various versions of it. NSA helped us with the initial install and set up and we’ve been with them ever since. Infor SX.enterprise Trend has been around for a long time; it’s a stable platform, very robust platform. Partnering with NSA has been priceless. They know the system. They know us. It’s made it so we don’t need to change.

They are our IT department basically. We have an internal IT department but when it comes to problems, they are on it immediately. They are a great company to work with. Everybody there has always been really helpful. Whenever we need something, we just call.

Honestly, NSA has been helpful through multiple issues. Even some major issues. We basically lost our database and had to rebuild it, 12-months-worth of data. They worked day and night on it. They were great. This was just eight months ago.

Not only did NSA aid us in this challenging database rebuild & recovery, but also offered a business continuity solution to ensure that Coast would not ever re-live such an event again. This solution also ensures Coast rapid ransomware detection and recovery.

I have recommended NSA to multiple companies, multiple times because of their ability to serve and to take care of issues and problems in an expedited manner.

As long as we are with SX.e Trend, we’ll be a partner with NSA.

 

Thanks for the great feedback, Coast Appliance Parts Co! We value our strong professional and personal relationship with your team and we’re so proud of what we’ve accomplished together.

 

 

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