Our experienced technical staff ensures a seemless transition.

Let NSA take the pain out of computer system implementations for your wholesale distribution business

NSA's Technical Services Group is staffed by individuals with extensive knowledge in computer hardware, operating systems, system to system communications, Local Area Networks (LANS), Wide Area Networks (WANS), as well as various application programs. This group has multiple responsibilities, including the performance of site surveys, hot-staging hardware before it is delivered to a customer's site, system installation, and assistance with any required system maintenance activities.

NSA experienced Technical Services staff will ensure that server and communication networks are properly configured, installed, and running at optimum performance. The Technical Services Group also helps customers prepare for emergencies by establishing proper disaster recovery plans, procedures, and back-up scenarios. To accomplish these tasks, NSA offers a full spectrum of technical services, including:

Initial Design and Planning: NSA will meet with you and design a network specific to your business requirements and budget. Hot-staging, Configuration, and Testing. All equipment can first be delivered to NSA's offices so it is properly configured, software loaded, and tested. Only after passing NSA's rigorous tests will equipment be delivered to your site.

Cabling: NSA can help you plan the most cost effective network design. Our trained technicians can implement these plans at each of your sites.

System Installation and Upgrades: Regardless of the hardware selected (Unix or NT), NSA will be on-site to ensure the system is properly installed. When upgrades are needed, NSA technicians will help explain the impact of using new hardware, software, and firmware technologies. They'll assist you in achieving a greater return from your investment, seeing to it that your system can adapt and expand to meet future needs.

Network Administration: NSA will help you to establish "best practice" procedures to maintain maximum uptime to your systems network.

Back-up Procedures: During initial configuration and installation, NSA will develop full system back-up scripts and procedures.

Maintenance and Support: NSA stresses preventative maintenance, including proper service plans and scheduled system tune-ups.

Business Continuity and Disaster Recovery: NSA's experienced staff will not only help you develop a disaster recovery plan, recommending procedures that will help reduce or eliminate downtime but are also experienced in working with your staff to reduce business interruption when disaster does strike.

System Reviews: To help you keep a competitive edge with your technology investment, NSA continually supports you with scheduled visits to review overall system performance, as well as discuss possible enhancements and new technologies.

Data/Voice Communications: NSA provides its customers with a full range of voice and data communication products and services. These include network design, installation and maintenance. Our experts will analyze your specific communication requirements, then recommend the right equipment to address these needs.

Network designs include: ATM, Frame Relay, ISDN, Dial Up, Lease Lines and Internet/Intranet for both domestic and international business requirements. We install routers/bridges, cabling, Ethernet switching, modems, voice/data multiplexes, dsu/csu, channel banks, and network management systems. In addition, NSA can introduce you to new technologies in Voice Compression for frame relay/IP, as well as private lines that allow for dramatic cost savings while preserving high tonal quality.

Emerging Technologies: To excel in today's fast paced and increasingly competitive environment, companies need instant and efficient access to the Internet. NSA offers a broad range of products to help companies communicate via the World Wide Web.