Service Warranty addresses repair and service shop business issues within distributor operations. It is designed to handle maintenance or repair of customer products that require either billable or warranty service work. Upon inspection, a work order might involve warranty work, billable work, and internally charged work, or a combination of any of the three. Service Warranty is designed to handle the entire cycle of shop activities, from necessary shop parts and labor, to vendor claims, customer billings, and write off of internal parts and labor. It is a valuable tool for any Infor Global Solutions customer performing these types of service-related functions.